Frequently Asked Questions
Q1: Why would guests use an Agile Journey?
A1: Not everyone enjoys planning an itinerary – Reading all the descriptions, digging for details, plotting sites on the map, charting the best course. And even for those who do, it's hard to deal well with things going sideways - disruptive closures or unexpected opportunities will play havoc with a carefully crafted timeline. Agile Journeys can weave through all that. Automatically. And keep the fun going.
Q2: How do businesses benefit from using Agile Journeys?
A2: Without intervention, your attractions experience uneven demand. Attractions near an entrance experience peak demand while guests are arriving. Restaurants experience peak demand at lunch time. Demand spikes for attractions along a parade route or near large show venues each time the spectacle ends and a crowd exits. By directing demand away from attractions experiencing high demand, and toward attractions experiencing a lull, Agile Journeys even out demand, improving utilization of attractions and, over the course of a day, reducing a guest’s total expected wait time and increasing the expected number of attractions experienced versus their likely experience if unguided.
Bottom line: Higher guest satisfaction.